Les Boucaniers Martinique

Here is what we liked of Club Med Les Boucaniers:

• Great activities for teens and adults, notably nautical ski and windsurfing;
• Amazing food;
• Dynamic GOs (and not annoying);
• Beautiful site / beach;
• Clean;
• Nice renovated rooms;
• Smiling and happy employees;
• Clean and nice pool;
• Bracelet opens door and safe;
• Birthday cake for daughter;
• Distribution of fruits, drinks, popsicles at beach by GOs;
• Beautiful flowers and gardens;
• Great shower products including conditioner.

Here is what needs improvement:

• Long to get suitcases
• Coconut fell on my head at beach, loungers under coconut trees is a bad idea;
• Lack of palapas on beach;
• Staff forgot to clean our room 1 day;
• Room A/C broke during supper but fixed next day;
• Lunch menu not accurate in app;
• Food at buffet not always labeled;
• Lack of bathrooms on site;
• L’O restaurant not at level of other restaurants;
• Camera in bus makes people seasick;
• Slow to fill water bottles at meals.

The club itself was nice, with good food, drinks, entertainment, and sports that helped make up for some shortcomings. However, the reception experience was terrible. The staff were fake and insincere, pretending to be polite but clearly uninterested in helping anyone. They ignored concerns and made interactions feel frustrating and unpleasant. Additionally, the beach is open to the public, and on two nights during my stay, loud parties continued until 3 a.m., making it impossible to sleep.

special thanks to the water ski team (Anthony, Yanis, Dimitri, Enzo, Noa...) as well as Alix and Julien were top
I regret the lack of communication from the management about the extra event (Yoles tour) that has impacted our stay there (water activities frozen for 2.5 d/7 d). That type of info should have been shared as it is a yearly event known in advance

Anouk is actually the best GO we’ve encountered yet. She was super kind and funny to be around. Definitely the best. Her drinks are fire. We appreciated the whole week that we stayed. Percy best dj
Much luv !